Shipping Policy

At SprinkleInInk, we aim to ensure your orders arrive promptly and in perfect condition. Please review our shipping policy below:

  1. Responsibility of Shipping Carrier: Once your order is handed over to the shipping carrier (e.g., USPS, UPS), they take full responsibility for any damages or issues during transit. Unfortunately, we cannot be held accountable for any shipping-related damages.

  2. Reporting Damaged Items: If you receive a damaged item, please file a claim directly with the shipping carrier. Ensure you provide all necessary details and supporting documentation, such as photos of the damaged packaging and items, to help with the claim process. We are also here to offer support as needed.

  3. Shipping Delays: While we strive for timely deliveries, we cannot be held responsible for delays caused by the shipping carrier. Factors such as weather, traffic, or unforeseen circumstances can affect delivery times. However, we'll provide you with a tracking number to keep you informed of your order's progress and estimated delivery date.

  4. Shipping Methods and Tracking: Orders are typically shipped using USPS Priority Mail or UPS, depending on the package size and destination. Once shipped, we’ll send you a tracking number so you can easily track your order through the carrier's website.

  5. International Shipping: For international orders, please be aware that customs fees, taxes, or import duties may apply upon delivery. These charges are determined by your local customs office and are the recipient's responsibility. We recommend checking with your local customs office for more information on potential fees.

If you have any questions or concerns regarding our shipping policy, feel free to reach out. We're always happy to help and ensure you have a great experience with us.